Privacy Policy
This page informs you of our policies regarding our products, use and disclosure of Personal Information we receive from users of the Site. We are the controller for personal information submitted to us under this Policy. Hippy Sippy LLC takes its customers’ and consumers’ data privacy rights very seriously and has enacted this Policy to ensure those rights are maintained and protected. This Policy is reviewed on an annual basis for accuracy and compliance.
By using the Site, you agree to the collection and use of information in accordance with this policy.
TERMS OF USE
Please Read These Terms of Use Carefully Before Using this Website
Welcome to Hippy Sippy LLC (”Hippy Sippy ," "we,” “our,” “us”) – website, http://www.hippysippystraws.com (hippysippystraws.com (the “Site”)). We ask that you abide by the terms and conditions that follow, along with any othler terms and conditions that may appear on the Site from time-to-time (collectively, the “Conditions”). Your use of the Site constitutes your agreement with the Conditions that follow and we reserve the right to revise these Conditions at any time in our sole discretion. When we make changes, we will post them here. You agree to check this section periodically to be aware of any changes and your continued use of the Site shall be considered your agreement to any modified Conditions. If you do not agree to these Conditions, please do not use the Site.
Privacy
Our Privacy Policy (below) describes the collection and use of information on the Site.
Site Transactions
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel either the entire order, or quantities purchased per person, per household or per order, whether or not the order has been confirmed, for any or no reason, and without liability (no financial obligation) to you or anyone else. These restrictions may include, but are not limited to, orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. If your payment method has already been charged for an order that is later cancelled, Hippy Sippy LLC shall issue you a refund.
Product Information
Hippy Sippy products displayed on the Site are sold exclusively online at www.hippysippystraws.com within the United States.
Colors
We have made every effort to display as accurately as possible the colors of our products that appear on the Site. However, because the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
Disclaimer
THIS SITE AND THE MATERIALS AND PRODUCTS ON THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, HIPPY SIPPY LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. HIPPY SIPPY LLC DOES NOT REPRESENT OR WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR ANYTHING ELSE HARMFUL. HIPPY SIPPY LLC DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, RELIABILITY OR OTHERWISE. HIPPY SIPPY LLC RESERVES THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS AND TO CHANGE AND/OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE (INCLUDING AFTER YOU HAVE SUBMITTED YOUR ORDER). WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE YOU. SOME STATES DO NOT PERMIT LIMITATIONS OR EXCLUSIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability
IN NO EVENT SHALL HIPPY SIPPY LLC OR ANY OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY LOST PROFITS, LOSS OF BUSINESS OR OTHER INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES THAT RESULT FROM (A) THE USE OF, OR INABILITY TO USE, THE SITE; (B) THE PERFORMANCE OF THE SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE; OR (C) THE CONDUCT OF OTHER USERS OF THE SITE, EVEN IF HIPPYSIPPY LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE. YOUR ONLY REMEDY AGAINST HIPPY SIPPY LLC FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE. THAT SAID, IF HIPPY SIPPY LLC IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THE SITE OR ANY CONTENT, HIPPY SIPPY LLC’S LIABILITY SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PURCHASE OF PRODUCTS FROM THIS SITE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF SOME TYPES OF DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
Miscellaneous
Unless otherwise specified and except to the extent that Hippy Sippy LLC products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Hippy Sippy LLC and services available in the United States. This Site is controlled and operated by Hippy Sippy LLC from its office in California. These Conditions including, without limitation, any other Conditions that may appear on the Site from time-to-time contain the full understanding with respect to your use and access of the Site and supersede all prior agreements, terms, conditions and understandings, both written and oral, with respect to such use and access of the Site. If any portion of these Conditions is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified in accordance with the applicable law as nearly as possible to reflect the original intention of the applicable provision, and the remainder of these Conditions shall remain in full force and effect. A printed version of these Conditions and of any notices given to you in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The failure of Hippy Sippy LLC to insist upon or enforce strict performance by you of any provision of these Conditions shall not be construed as a waiver of any provision or right. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Conditions. We may provide notice to you relating to the Site and/or these terms and conditions by sending an e-mail to your last known email address, and any such notice shall be deemed given and received on the day it is sent. You agree that any cause of action that you may desire to bring arising out of or related to these Conditions and/or the Site must commence within one (1) year after the cause of action arises; otherwise, such cause of action shall be permanently barred. You may not use the Site or export the Content in violation of U.S. export laws and regulations. If you access the Site from a location outside the United States, you are responsible for compliance with all local laws.
PRIVACY POLICY
This Privacy Policy describes the types of personal information we may collect, how we may use this information and when (under certain circumstances) we may disclose this information. This Privacy Policy also details the steps we have taken to secure your persona information. By visiting our Site, you accept the practices described in this Privacy Policy.
We are not responsible for the content on, or privacy practices of, any non-hippysippystraws.com web site to which this Site links or that links to this Site.
INFORMATION COLLECTION
Hippy Sippy LLC will not collect any personal information about you except when specifically and knowingly provided by you. Examples of such information are name, shipping and billing addresses, phone number, e-mail address, credit card information and customer preferences data. Examples of ways in which we may collect such information from you include the following:
A. Registration and Ordering. Before using certain parts of this Site or ordering products, you must complete a registration form. When registering, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing addresses, phone number, e-mail address, and credit card number. In addition, you may also be asked to provide your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations, and perhaps for your gender. These kinds of personal information are used for billing purposes, to fulfill your order(s), to communicate with you about your order and this Site, and for internal marketing purposes. If we encounter a problem when processing your order, we will use the personal information to contact you.
B. E-mail Addresses. Some areas of the Site allow you to enter your e-mail address for purposes including, but not limited to: registering for the e-mail newsletter, blog, or opening a Hippy Sippy account.
C. Cookies. Like most other websites, Hippy Sippy LLC uses cookie technology throughout this Site. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are used to provide customers with tighter security, customized content, tracking of orders and shopping cart items. Unfortunately, customers who turn off cookies in their browser settings may not be able to shop from this Site. However, customers who have disable cookies can still place orders through Instagram by Direct Message @hippysippystraws. THIS SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware”!
Information Use
We do not sell or rent information about our customers and all information provided to Hippy Sippy LLC remains absolutely confidential, except that:
A. We may share aggregate or summary information regarding our customers with partners, advertisers or other third parties. This data will never identify you personally.
B. We may share information with companies that provide support services to us (such as a printer, mailing house, fulfillment company or web host) or that help us market our products and services. These companies may need information about you/your business- in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
C. We will use your personal information to communicate with you about your orders and deliveries, and we may send you a confirmation e-mail when you register/place an order with us. Also, if you submit your e-mail address to register for our blog, e-mail newsletter, or to open a Hippy Sippy account, we use it to deliver the information to you.
D. We may be required to disclose such information in response to subpoenas, court orders, requests from law- enforcement officials or if we are otherwise required to disclose such information by law.
E. We may publicly disclose the name, city, and state of the winner of any online sweepstakes, marketing campaigns, or any other sales event.
Protecting Your Information
Shopping on the Site is easy, secure and worry-free. We have taken reasonable measures to protect your personal information and to ensure that your order and your credit card information are safe and secure. Our servers use an advanced encryption technology that works with most browsers.
Your personal information including your name, credit card number and address is encrypted so that it cannot be read as it is transmitted over the Internet. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, any information you transmit to us is sent at your own risk.
Safe Shopping Guarantee
The Fair Credit Billing Act states that your bank cannot hold you liable for more than $50.00 of fraudulent credit card charges. If your bank does hold you liable for any amount up to the full $50.00, Hippy Sippy LLC will cover the entire liability, up to the full $50.00.
If you suspect unauthorized use of your credit card, you must notify your credit card according to its reporting rules and procedures.
Please note that Hippy Sippy LLC will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Hippy Sippy online shopping while using our secure server.
Children’s Policy
We do not intentionally collect personally identifiable information from children under the age of thirteen. If we become aware that we have collected personally identifiable information from a user of the Site who is under the age of thirteen, we will remove that child’s personal information from our files.
Opt Out/Corrections
Upon your request, we will (a) correct or update your personal information; (b) stop sending e-mails to your e-mail address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by e-mailing your request to hippysippystraws.com’s Customer Support department, at hippysippystraws@gmail.com. Please clearly label the subject line “Opt Out/Corrections,” and do not e-mail your credit-card number or other sensitive information.
Offline Collection, Use & Disclosure of Information
The majority of information that we collect is obtained through our Site, and this Privacy Policy applies only to that online collection of personal information. We also collect information offline, where we also try to protect the privacy of your personal information. One example involves someone messaging us to place an order or to ask questions. When someone contacts us, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information), we will enter it into our database through encryption. (See the Protecting Your Information section above for more information).
Policy Changes
We may change our Privacy Policy from time-to-time. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy.
Questions & Feedback
We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue at hippysippystraws@gmail.com.